MuktoSource

Privacy Policy

Your trust is our most important asset. This policy outlines how MuktoSource collects, protects, and uses your personal data.

Last Updated: January 2026

Policy Sections

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1. Information We Collect

We collect different types of information for various purposes to provide and improve our Service to you.

1.1 Personal Data

While using our Service (e.g., requesting a quote, applying for a job), we may ask you to provide us with certain personally identifiable information, including but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Business/Company name
  • Address, State, Province, ZIP/Postal code, City

1.2 Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This may include your computer's Internet Protocol address (IP address), browser type, browser version, and time spent on pages.

2. How We Use Data

MuktoSource uses the collected data for various purposes:

  • Service Delivery: To provide the IT solutions and software maintenance you have requested.
  • Communication: To notify you about changes to our service, security updates, or respond to your inquiries.
  • Recruitment: To process job applications submitted through our Careers portal.
  • Analysis: To gather valuable information so that we can improve our open-source tools and website performance.

3. Data Protection

The security of your data is important to us. We implement industry-standard security measures, including:

Encryption

All data is encrypted in transit using TLS 1.2/1.3.

Access Control

Strict role-based access for our employees.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Third-Party Sharing

We do not sell your personal data to third parties. We may share your data in the following specific circumstances:

  • Service Providers: We employ third-party companies (e.g., AWS for hosting, Google Analytics) to facilitate our Service. These third parties have access to your Personal Data only to perform these tasks on our behalf.
  • Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court in Bangladesh).

5. Your Rights

You have the right to:

  • Access, update, or delete the information we have on you.
  • Object to the processing of your personal data.
  • Request a copy of your personal data in a structured, machine-readable format.

To exercise these rights, please contact us at privacy@muktosource.com.

6. Cookies Policy

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.